We value your feedback and are here to assist you. Please feel free to reach out to us using any of the following methods:
info@solunastore.com
Soluna Store
Bay West Central 1408
Dubai, UAE
Customer Service: +971 58 235 40 14
We accept various payment methods, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Once your order is processed and shipped, a tracking number will be sent to your email. You can use this number to track your order through the shipping provider’s website.
We have a flexible return policy. Please refer to our Return Policy page for detailed information on eligibility, timelines, and the process for returns.
Yes, we offer international shipping to many countries through our trusted shipping partner, Aramex. Additional information regarding shipping, costs, and delivery times can be found on our Shipping Policy page.
Shipping times may vary based on the destination. Generally, international orders take between 7-14 business days for delivery, after a processing time of 1-2 business days. For more details, please refer to our Shipping Policy.
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