At Soluna Store, we’re dedicated to providing a seamless shipping experience for our customers worldwide. Please review the following shipping policy details to better understand how we handle shipments.

Shipping Method:
We primarily use Aramex for all our shipping needs to deliver products efficiently to our customers across the globe.

Shipping Duration:

  • For international orders, please allow 1-2 business days for processing and handling before the order is dispatched.
  • Estimated shipping times may vary based on the destination. On average, international shipments may take between 7-14 business days for delivery.

Shipping Costs:

  • Enjoy complimentary shipping on all orders totaling $100 USD or more. Orders below $100 USD will incur standard shipping charges, which will be calculated during the checkout process.

Order Tracking:
Once your order is dispatched, a tracking number will be provided via email. Customers can use this tracking number to monitor the status of their shipment.

Customs and Duties:
Please note that any additional customs duties or taxes applied upon international shipping are the responsibility of the customer. Soluna Store is not liable for these charges, as they are determined by the customs policies of the destination country.

Address Information:
Our physical address is: Dubai, Bay West Central 1408
Contact Number: +971 58 235 40 14

Order Changes and Updates:
For any changes to your shipping details or any other inquiries, please contact our customer support team at We’ll do our best to assist you promptly.


  • All shipping times provided are estimated and may be subject to unexpected delays due to unforeseen circumstances, such as customs inspections, natural disasters, or public holidays.

Contact Us:
If you have any further questions or concerns regarding our shipping policy, feel free to reach out to us at